learnintool.org ("we", "our", "us", or the "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services ("Services"). By accessing the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

• Name or username
• Email address
• Uploaded documents (textbooks, notes, PDFs, etc.)
• Messages or support requests
• Account creation information
• Information you enter into AI tools or practice test generators

1.2 Automatically Collected Information

When you use the Platform, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent
• Cookies and similar tracking technologies
• Usage data related to AI interactions (queries, actions, preferences)

This information helps us improve our services and maintain platform security.

1.3 Cookies and Tracking

We use cookies to:

• Maintain login sessions
• Remember user preferences
• Analyse usage patterns
• Provide personalized content

You can disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform
• Improve our AI tools, features, and user experience
• Customize content and recommendations
• Communicate with you about updates or support
• Detect and prevent fraud or misuse
• Process uploaded content for learning assistance
• Comply with legal obligations

We do not sell your personal information to third parties.

3. User-Uploaded Content

Users may upload PDFs, notes, and educational materials. When you upload content:

• You retain ownership of your files.
• You grant us permission to store, process, and display that content only within the Platform.
• We do not distribute or sell your uploads.
• You acknowledge that uploaded content may be scanned for AI processing or quality checks.
• We may remove user content that violates copyright or our Terms of Service.

4. AI-Generated Content and Data Processing

Our AI features may use your queries, text inputs, and documents to:

• Generate study assistance
• Improve platform functionality
• Enhance accuracy through aggregated, non-identifiable analytics

We do not use your private data to train public AI models.

Your content is processed securely and is not shared with external parties unless required by law.

5. Sharing of Information

We may share information only under these conditions:

5.1 Service Providers

With trusted third-party vendors who help us:

• Host the website
• Process analytics
• Manage email communication
• Provide AI or cloud infrastructure

They are required to protect your data and cannot use it for their own purposes.

5.2 Legal Requirements

We may disclose information if required by:

• Court order
• Law enforcement
• Legal process
• To protect our rights or prevent fraud

5.3 User Consent

We may share information for other purposes only if you explicitly consent.

6. Data Security

We take reasonable security measures to protect your information, including:

• Encryption where appropriate
• Secure servers and networks
• Access controls
• Regular system monitoring

However, no method of online transmission can be 100% secure. You use the Platform at your own risk.

7. Third-Party Links and YouTube Content

The Platform displays links or embeds educational YouTube videos. We do not host these videos. Your interactions with YouTube or other linked sites are governed by their own privacy policies, not ours.

8. Children's Privacy

The Platform is intended for users 13 years and older. We do not knowingly collect data from children under 13. If such data is discovered, we will delete it promptly.

9. Data Retention

We retain your information only as long as necessary to:

• Provide Services
• Maintain your account
• Resolve disputes
• Comply with legal obligations

You may request deletion of your account or data at any time (see Section 11).

10. International Users

If you access the Platform outside South Africa, be aware that your data may be transferred to and processed in South Africa or other countries where our service providers operate.

11. Your Rights

Depending on your region, you may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Export of your data
• Restriction of data processing
• Withdrawal of consent

To make a request, contact us at:

Email: contact@learnintool.org

We will respond within a reasonable timeframe.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will be adjusted accordingly. Continued use of the Platform means you accept the updated Policy.

13. Contact Us

For questions or privacy-related requests, contact us at:

Email: contact@learnintool.org

Website: learnintool.org